Sustainable tourism
السياحة المستدامة
Mission statement:
At TODO Travel, we are committed to promoting responsible tourism and protecting the environment, culture, and communities of the destinations we serve. Our sustainability policy reflects our dedication to creating meaningful travel experiences while minimizing our environmental impact and supporting local communities.
“Our mission is to create a personalized travel experience that not only enrich the world but also help preserve it. We promote sustainable tourism that respects nature, empowers local cultures, and ensures the beauty of our planet for future generations. Through responsible travel solutions, we aim to inspire our customers to explore the world thoughtfully and with care.”
Our Commitments
Environmental Responsibility Reduce waste by encouraging digital communication and e-tickets over printed materials. Partner with eco-friendly accommodations and tour operators.
Promote low-carbon travel options, such as public transport, biking tours, and walking tours.
Community Support
Collaborate with local businesses, guides, and artisans to directly benefit the communities we visit.
Advocate for fair wages and ethical working conditions for all staff and partners.
Encourage travelers to support local economies by purchasing authentic, locally made products.
Cultural Preservation
Promote respect for cultural heritage by educating travelers about local customs, traditions, and history.
Support initiatives that preserve and protect historic sites and cultural landmarks.
Wildlife Protection
Avoid tours and activities that exploit animals or damage ecosystems.
Partner with organizations dedicated to wildlife conservation.
Reducing Environmental Impact
Strive to reduce our carbon footprint by implementing energy-efficient practices in our operations.
Encourage travelers to use reusable water bottles and bags. Offset our emissions by supporting reforestation or renewable energy projects.
What We Ask of Our Travelers
Respect local communities, cultures, and traditions.
Follow Leave No Trace principles by taking care of natural environments.
Choose sustainable travel options whenever possible.
Together, we can make travel a force for good, preserving our planet and enriching the lives of its people. Thank you for joining us on this journey toward a more sustainable future.
For more information about our sustainability initiatives or to share ideas, please contact us at info@marocconnection.com.
Sustainable Accommodations Policy
سياسة أماكن الإقامة المستدامة
Get to Know Us
1. Long-Term Strategy
• Sustainability Targets:
o By 2026 ensure that at least 80% of contracted accommodations are
certified by recognized sustainability standards (e.g., LEED, Green Key, or
EarthCheck).
o Ensure all accommodations implement water and energy conservation
practices by 2026.
• Regular Reviews: Conduct periodic reviews of contracted accommodations to
assess and improve their sustainability practices.
2. Criteria for Contracted Accommodations
• Environmental Standards: Partner with accommodations that:
o Use renewable energy sources or energy-efficient technologies. o Have robust waste management systems, including recycling and
composting.
o Implement water conservation measures, such as low-flow fixtures and
towel/linen reuse programs.
• Social Responsibility: Favor accommodations that:
o Provide fair wages and safe working conditions for staff.
o Engage in community initiatives or support local businesses.
• Certifications: Prioritize accommodations with third-party certifications or
memberships in sustainability programs (e.g., Green Globe, B Corp).
3. Engagement with Accommodations
• Collaboration: Work closely with accommodation providers to:
o Develop sustainability improvement plans.
o Provide resources or training on sustainable hospitality practices.
• Feedback Mechanisms: Regularly gather feedback from travelers about sustainability practices at contracted accommodations and use this information to inform future decisions.
Implementation
1. Targets and Timelines
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Develop a roadmap with clear milestones to achieve sustainability goals.
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Include timelines for phasing out accommodations that fail to meet minimum
sustainability standards.
2. Communication and Awareness
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Clearly communicate the company’s sustainability expectations to accommodation providers.
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Inform employees about the importance of selecting sustainable accommodations and how they contribute to corporate sustainability goals.
3. Monitoring and Reporting
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Tracking Progress: Develop key performance indicators (KPIs) to measure the sustainability of contracted accommodations.
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Annual Reporting: Publish an annual report on the progress of sustainability targets, including success stories and areas for improvement.
General Conditions for Accommodation Providers
الشروط العامة لمقدمي خدمات الإقامة
1. Service Quality
o Maintain high standards of cleanliness, safety, and comfort for all guests. o Provide 24/7 guest support and emergency contact options.
2. Pricing and Value
o Offer competitive pricing while maintaining sustainability commitments. o Transparency in pricing, including clear communication of fees and
charges.
3. Compliance and Legal Requirements
o Full compliance with local, national, and international laws, including
health and safety regulations.
o Insurance coverage to protect guests and staff.
4. Contractual Obligations
o Adherence to all terms outlined in the service agreement, including
sustainability commitments.
o Participation in periodic evaluations or audits conducted by the company.
5. Ethical Business Practices
o Zero tolerance for discrimination, harassment, or unethical behavior.
o Commitment to diversity, equity, and inclusion in hiring and guest policies.
6. Communication and Collaboration
o Provide regular updates on improvements to sustainability practices. o Collaborate with the company to meet shared sustainability goals.
7. Feedback and Improvement
o Implement systems to collect and act on guest feedback.
o Willingness to address issues and continuously improve service and
sustainability practices.
Partner Agency Sustainability Policy
سياسة الاستدامة للوكالة الشريكة
Purpose
This policy establishes the company’s commitment to improving the sustainability of its partner agencies. It ensures that our partnerships align with our values and long-term goals of environmental, social, and economic sustainability.
Scope
This policy applies to all existing and prospective partner agencies.
Policy Components
1. Motivation of Existing Partner Agencies
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Awareness & Education: Provide training sessions and resources to educate partner agencies on sustainable practices and industry standards.
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Incentives: Introduce incentive programs (e.g., bonuses, recognition awards) to reward sustainable practices such as reducing waste, using renewable energy, or ethical labor practices.
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Collaboration: Work closely with agencies to implement sustainability goals and provide tools for continuous improvement.
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Monitoring & Feedback: Regularly review the sustainability performance of existing partners and provide constructive feedback for improvement.
2. Selection of New Partner Agencies
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Sustainability Criteria: Evaluate potential partners based on their adherence to sustainable practices, including environmental impact, labor practices, and community involvement.
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Transparency Requirements: Require potential partners to disclose their sustainability initiatives and provide evidence of compliance with environmental and social standards.
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Aligned Goals: Select agencies whose sustainability goals align with our company’s values and objectives.
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Evaluation Process: Develop a comprehensive scoring system to assess prospective partners on sustainability metrics during the selection process.
Implementation
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Communication: Clearly communicate the sustainability policy to all current and potential partners.
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Continuous Improvement: Review and update the policy annually to reflect changes in sustainability standards and business goals.
• Accountability: Establish mechanisms to track partner agencies' adherence to sustainability standards, including audits, progress reports, and periodic evaluations.
Conclusion
This policy underscores our commitment to fostering sustainable business practices in collaboration with our partner agencies. By motivating existing partners and carefully selecting new ones, we aim to build a resilient and responsible network of agencies.
Sustainable Excursion Policy
سياسة الرحلات المستدامة
1. Environmental Sustainability
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Low-Impact Activities: Prioritize excursions that minimize environmental impact, such as walking tours, cycling, or kayaking over motorized activities.
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Conservation Support: Partner with excursion providers that actively contribute to the conservation of local ecosystems, wildlife, and natural habitats.
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Waste Reduction: Require excursion providers to implement waste reduction practices, such as using reusable materials and avoiding single-use plastics.
2. Community Engagement
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Local Partnerships: Collaborate with locally owned and operated businesses to ensure economic benefits remain within the community.
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Cultural Respect: Promote activities that respect and preserve local cultures, traditions, and heritage. Avoid excursions that exploit local communities or cultural practices.
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Fair Employment: Ensure that excursion providers adhere to ethical labor practices, including fair wages and safe working conditions for staff.
3. Sustainability Criteria for Excursion Providers
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Providers must demonstrate commitment to sustainability through certifications (e.g., Travelife, Green Tourism).
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Providers must comply with local laws, including environmental and social regulations.
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Preference is given to providers that align with recognized sustainable tourism standards.
4. Education and Awareness
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Guest Education: Educate participants on sustainable tourism practices, including respecting local customs, wildlife, and natural environments.
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Provider Collaboration: Work with excursion providers to improve their sustainability practices through training and shared resources.
5. Monitoring and Improvement
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Regular Evaluations: Conduct periodic evaluations of excursion providers to ensure compliance with sustainability criteria.
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Feedback Mechanisms: Collect guest feedback on excursions to identify areas for improvement and ensure alignment with sustainability goals.
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Continuous Improvement: Set annual targets for improving the sustainability of excursions, such as increasing the percentage of eco-certified providers.
Implementation
1. Integration into Selection Processes
o Incorporate sustainability criteria into the selection and renewal of
excursion contracts.
o Phase out partnerships with providers that fail to meet minimum
sustainability standards.
2. Team Training
o Train employees involved in excursion planning to prioritize sustainability
in decision-making.
3. Reporting and Transparency
o Track and report progress on sustainability targets for excursions in annual
sustainability reports.
o Share success stories to promote the value of sustainable excursions.
Policy Components
مكونات السياسة
1. Sustainable Transport Options
• Prioritization of Low-Carbon Modes:
o Encourage the use of low-emission transport options, such as or hybrid
vehicles, trains, or buses, where feasible.
o Opt for rail travel over short- to mid-distance flights whenever practical. o Consider shared or group transport options to reduce the overall carbon
footprint.
• Efficient Route Planning: Select the most direct and efficient routes to minimize
travel distance and emissions.
2. Selection Criteria
When choosing transport options, the following criteria are evaluated:
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Environmental Impact: Assess the carbon emissions associated with the transport option. Preference is given to providers with certified sustainable practices or eco-friendly fleets.
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Price: Ensure cost-effectiveness while considering long-term savings associated with sustainability (e.g., fuel efficiency, tax benefits).
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Comfort and Convenience: Maintain a balance between sustainability and traveler comfort to ensure productivity and satisfaction.
3. Sustainable Freight Transport
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Eco-Friendly Logistics: For goods transportation, partner with logistics companies that use energy-efficient fleets, prioritize intermodal transport (e.g., combining rail and road), and implement sustainable packaging.
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Optimization of Loads: Ensure that vehicles are fully loaded to reduce the number of trips required.
Implementation
1. Decision-Making Tools
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Utilize carbon footprint calculators or sustainability assessment tools to evaluate transportation options.
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Require travel agencies and transport providers to disclose sustainability credentials and emissions data.
2. Employee Training and Awareness
• Educate employees on sustainable travel options and the importance of reducing transport-related emissions.
• Encourage the use of public transport, carpooling, or cycling for short-distance travel.
3. Monitoring and Reporting
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Track the environmental impact of transportation decisions and report on progress toward reducing emissions.
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Regularly review and update the transport policy to align with advancements in sustainable transport technologies and practices.
Conclusion
This policy ensures that transport decisions align with the company’s sustainability goals while meeting cost and comfort requirements. By prioritizing low-emission and efficient transport options, the company contributes to reducing its environmental impact and promoting sustainable travel practices.
Sustainable transportation and accommodations policy
سياسة النقل والإقامة المستدامة
Transfer to departure airport
Our policy promotes the inclusion of sustainable (public) transport options for reaching the point of departure for international or long-distance journeys. This involves prioritizing environmentally friendly modes of transport, such as trains or buses, over private vehicles or short-distance connection flights, wherever feasible. We carefully balance sustainability goals with considerations of price and traveler comfort to provide efficient and practical solutions. By reducing reliance on short- haul flights and opting for greener alternatives, we aim to lower the environmental impact while
maintaining service quality and convenience.
Local transport
Our policy prioritizes the selection of sustainable transport options for transfers and excursions at destinations, ensuring alignment with environmental goals while considering price, comfort, and practicality. We integrate this by collaborating with local providers who offer eco- friendly transport, such as bicycles, or shared shuttles, and by designing itineraries that minimize the need for high-emission modes of transport.
For example, In rural areas where sustainable options are limited, we prioritize optimizing routes to minimize fuel consumption.
Sustainable packages
Our company working on integrates sustainable holiday packages that align with recognized methodologies, focusing on reducing environmental impacts while enhancing traveler experiences. These packages combine sustainable transport options, eco-certified accommodations, and activities that support local communities and conservation efforts.
Sustainable accommodations policy
Our company has established a long-term strategy to improve the sustainability of contracted accommodations, with clear targets and timelines. Our policy focuses on prioritizing partnerships with accommodations that hold recognized eco-certifications, demonstrate sustainable practices, and actively work to reduce their environmental footprint.
For new accommodations, we implement a preferential policy that evaluates their sustainability
credentials during the selection process. This includes assessing energy efficiency, water conservation, waste management, and community engagement initiatives. Existing accommodation partners are encouraged to adopt greener practices through regular communication
We collaborate closely with destination partners to stimulate sustainability by sharing best practices, supporting training programs, and co-developing action plans to meet defined sustainability
milestones.
In line with our commitment to sustainability, we choose accommodations that are traditional in style and incorporate locally sourced, authentic products, ensuring both cultural preservation and environmental responsibility.
Accommodation communication
We currently communicate our sustainability policy to contracted accommodations in an informal way through casual meetings, and ongoing discussions. However, we are planning to formalize this process by sharing clear written guidelines, holding structured meetings, and conducting regular follow-ups. The policy will be communicated to all relevant suppliers, including accommodation
managers, procurement teams, and operational staff, ensuring they are informed of our sustainability objectives and requirements. We will continue to actively engage with them to ensure compliance and foster collaboration to meet our sustainability goals.
Certified accommodations
For now we don’t have a supplier hold a recognized certification but we are about to collaborate with local suppliers to encourage certification and support the transition to more sustainable practices.
Contract conditions
We are currently working on establishing formal contracts with our accommodation suppliers, which will include the following sustainability clauses:
1. Sustainable Practices: The accommodation provider will be required to adopt and implement sustainable practices in their operations, including waste management, energy and water conservation, and reducing their carbon footprint.
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Local and Authentic Products: The provider will commit to using locally sourced and authentic products whenever possible, helping to support the local economy and reduce environmental impact.
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Environmental Certifications: The provider will aim to obtain or maintain internationally recognized sustainability certifications, and provide proof of certification upon request.
Participation to training/education
We are not currently selecting accommodations on behalf of our clients, and we have not yet been requested to inform our accommodations about local or international sustainability training opportunities.
Collective actions
Reponse : yes
We actively support collaborative initiatives with other tour operators and stakeholders to promote
sustainability among accommodations in various destinations. For example, we have partnered with local sustainability organizations to encourage accommodations to adopt greener practices, such as reducing energy consumption and implementing waste management systems
Incentives
No specific incentives have been offered to accommodations for engaging in sustainability practices for now
Wildlife Harvesting Policy
سياسة حصاد الحياة البرية
1. Prohibition of Unregulated Wildlife Use
• Wildlife species shall not be:
o Harvested: Capturing or removing wildlife from their natural habitats is
prohibited unless it is part of a regulated, sustainable activity.
o Consumed: The use of wildlife as food or other products is not permitted
unless explicitly approved under applicable laws and regulations.
o Displayed: Wildlife shall not be used for entertainment or exhibition
unless it adheres to ethical and legal standards and prioritizes animal
welfare.
o Sold or Traded: Wildlife or wildlife-derived products shall not be sold or
traded unless fully compliant with local, national, and international laws.
2. Regulated and Sustainable Activities
• Activities involving wildlife must:
o Be approved and regulated by local, national, or international authorities. o Contribute to conservation efforts and support the sustainable
management of wildlife populations.
o Adhere to international conventions such as CITES (Convention on
International Trade in Endangered Species of Wild Fauna and Flora). o Avoid causing harm to ecosystems or endangering species.
3. Legal Compliance
• All activities must comply with:
o Local and national wildlife protection laws.
o International agreements such as the Convention on Biological Diversity
(CBD).
Implementation
1. Supplier and Partner Requirements
• All suppliers and partners must:
o Provide evidence of compliance with applicable wildlife protection laws. o Demonstrate that their activities involving wildlife are regulated and
sustainable.
o Avoid practices that exploit or harm wildlife populations.
2. Monitoring and Enforcement
• The company will:
o Conduct regular audits of suppliers, partners, and activities to ensure
adherence to this policy.
o Terminate contracts or partnerships with entities found in violation of the policy.
3. Education and Awareness
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Educate employees, partners, and customers about the importance of wildlife conservation.
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Promote responsible tourism practices that prioritize the protection of wildlife and ecosystems.
Conclusion
This policy reflects the company’s commitment to protecting wildlife and ensuring that all activities involving wildlife are sustainable, ethical, and legal. By adhering to these principles, the company supports global biodiversity conservation efforts and responsible wildlife utilization.
Policy for Supporting Local Communities
سياسة دعم المجتمعات المحلية
1. Economic Support for Local Communities
• Prioritize excursions and activities that:
o Employ local guides, artisans, and service providers.
o Directly contribute to the local economy through the purchase of locally
made goods, crafts, or services.
o Partner with small, community-based businesses or cooperatives.
• Include opportunities for clients to:
o Purchase traditional crafts, local foods, and handmade products.
o Participate in workshops or demonstrations of local production methods
(e.g., weaving, cooking, or farming).
2. Promotion of Cultural Heritage
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Highlight activities that respect and celebrate local traditions, customs, and heritage.
Ensure that all promoted cultural activities are conducted ethically and with the consent and involvement of local communities.
3. Involvement in Social Projects
• Support and promote visits to community-driven social initiatives, such as: o Education and training centers.
o Conservation or reforestation programs led by local organizations.
o Women’s empowerment projects or cooperatives.
4. Sustainability and Fair Trade Practices
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Ensure all activities align with sustainable tourism principles, minimizing environmental impact and avoiding over-tourism in sensitive areas.
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Promote fair pricing and ensure that local communities receive equitable financial benefits from tourism activities.
Implementation
1. Package Design and Promotion
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Integrate community-based experiences into travel packages as standard options.
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Actively promote these experiences to clients through marketing materials, travel consultants, and digital platforms.
2. Partnership Development
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Build long-term partnerships with local businesses, artisans, and community organizations.
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Provide support, training, or resources to help local providers meet tourism standards without compromising their authenticity.
3. Client Education
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Inform clients about the benefits of supporting local communities and encourage participation in these activities.
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Share stories and case studies of how their involvement positively impacts local people and projects.
4. Monitoring and Evaluation
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Monitor the impact of community-based activities to ensure they deliver tangible benefits.
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Gather feedback from local partners and clients to continuously improve offerings.